How can we help?

Help with Stride on iPhone, Apple Watch and widgets.

Connect Apple Health

Before connecting, Stride shows labelled sample data. Tap “Connect Apple Health” and allow Stride to read your steps. The app reads step counts; it does not write or delete your Health records.

You can review access in the Health app: open your profile, then Apps or Apps and Services, choose Stride and check step permissions. The exact labels can vary by system version.

Missing or unexpected steps

Check that Apple Health has steps for the dates you are viewing and that Stride has read access. HealthKit protects your privacy: Stride cannot reliably distinguish denied read permission from missing records. Open Stride again after your iPhone and Watch have had time to update Health.

Graphs use your local calendar and time zone. The daily rhythm runs from 06:00 to 06:00 the following morning; early-morning steps before 06:00 appear at the end of the previous rhythm window. The daily step total still follows the calendar day.

Goals and charts

Change your daily goal, colour theme and font in Settings. Daily steps highlights days that reached your goal. Recent rhythm uses a seven-day rolling average; Your year in motion uses a 21-day rolling average. These charts describe recorded activity and are not medical advice.

Widgets and Apple Watch

Add a Stride widget through your iPhone’s widget gallery. Open Stride if a widget is showing older data; system-controlled widget updates are not continuous. Widget availability and presentation depend on your device and widget size.

Install Stride from the Watch app on your iPhone and grant Health access on your Watch. Watch complications read steps on the Watch and refresh on a system-controlled schedule. Your daily goal is shared with your paired Watch when the devices can communicate.

Report a problem

Email gr09oizv@anonaddy.me with the issue, your device model, system version and Stride version. Screenshots are optional. Remove any health information or other personal details you do not want to share.